bancomer_mx_retail: Link creation and existing links operations on institution are partially degraded

Incident Report for Belvo - Institutions

Update

We are continuing to investigate this issue.

Posted Sep 20, 2022 - 06:15 UTC

Investigating

We are currently investigating this issue.

Posted Sep 16, 2022 - 13:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 15, 2022 - 10:00 UTC

Investigating

We are currently investigating this issue related to both link creation and POST calls.

Posted Sep 13, 2022 - 13:04 UTC

This incident affects: 🇲🇽 Retail banking (bancomer_mx_retail).