imss_mx_employment: Employment data unavailable due to changes in the IMSS platform

Incident Report for Belvo - Institutions

Resolved

This incident has been resolved.

Posted Aug 13, 2025 - 15:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results. Expected Success Rate for the employment records should be now above 90%, although latency can be a bit higher. We will keep releasing some fixes to improve our solution further.

Posted Aug 04, 2025 - 17:44 UTC

Identified

Our team has identified a critical change in the IMSS platform, and we are investigating a solution. Our success rate remains around 70%.

Posted Jul 31, 2025 - 09:43 UTC

This incident affected: 🇲🇽 Data Aggregation - Employment (imss_mx_employment).