[nubank_retail] The institution is taking too long to create and settle payments

Incident Report for Belvo - Institutions

Resolved

This incident has been resolved.
Posted Oct 21, 2025 - 20:35 UTC

Monitoring

We're seeing a latency decrease. We keep in contact with the institution.
Posted Oct 21, 2025 - 20:06 UTC

Identified

The issue has been identified. We're in contact with the Institution
Posted Oct 21, 2025 - 19:46 UTC
This incident affected: 🇧🇷 Payments - Retail (Nubank (nubank_retail:12b8611a-e66a-413a-b819-deb3dc6c62de)).