We're experiencing issues when creating and updating Payment Intents.

Incident Report for Belvo - Institutions

Resolved

This incident has been resolved.
Posted Apr 11, 2025 - 16:01 UTC

Update

We are continuing to work on a fix for this issue.
Posted Apr 11, 2025 - 13:34 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 11, 2025 - 13:33 UTC

Update

We are continuing to investigate this issue.
Posted Apr 11, 2025 - 13:19 UTC

Investigating

We are encountering a 400 status response from the institution when creating or updating a Payment. Our team is currently investigating the root cause.
Posted Apr 11, 2025 - 13:19 UTC
This incident affected: 🇧🇷 Payments - Retail (Bradesco (bradesco_retail:40f23107-b5c3-4c0a-8d78-6542a6d57640), Nubank (nubank_retail:12b8611a-e66a-413a-b819-deb3dc6c62de)).
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