c6_retail: Enrollment can not be authorized after the redirection to Belvo Widget

Incident Report for Belvo - Institutions

Resolved

This incident has been resolved.
Posted Aug 18, 2025 - 09:43 UTC

Update

We are continuing to investigate this issue.
Posted Aug 18, 2025 - 09:42 UTC

Update

We are continuing to investigate this issue.
Posted Aug 18, 2025 - 09:42 UTC

Update

When the user lands back on the Belvo Widget, they see an unexpected error. We are currently investigating this issue.
Posted Jul 25, 2025 - 17:11 UTC

Investigating

We are currently investigating this issue.
Posted Jul 25, 2025 - 17:09 UTC
This incident affected: 🇧🇷 Payments - Retail (C6 (c6_retail:33984453-299d-4f8c-b8d2-53e33a957874)).