ofitau_br_retail and ofitau_br_business: Data extraction with high error rates

Incident Report for Belvo - Institutions

Resolved

This incident has been resolved.
Posted Mar 23, 2025 - 18:02 UTC

Update

We are continuing to monitor for any further issues.
Posted Mar 23, 2025 - 17:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 23, 2025 - 17:55 UTC

Investigating

We are currently investigating this issue.
Posted Mar 23, 2025 - 16:47 UTC
This incident affected: 🇧🇷 Data Aggregation - Banking - Retail (ofitau_br_retail) and 🇧🇷 Data Aggregation - Banking - Business (ofitau_br_business).
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