OFDA (Open Finance): Consent creation and data extraction flows are showing high error rates

Incident Report for Belvo - Institutions

Resolved

This incident has been resolved.
Posted Oct 21, 2025 - 11:57 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 20, 2025 - 10:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2025 - 10:00 UTC

Investigating

We are currently investigating this issue.
Posted Oct 20, 2025 - 08:30 UTC
This incident affected: 🇧🇷 Data Aggregation - Banking - Business (ofbradesco_br_business, ofbancodobrasil_br_business, ofitau_br_business, ofnubank_br_business, ofcaixa_br_business, ofmercadopago_br_business, ofsicoob_br_business, ofsantander_br_business, ofbancopan_br_business) and 🇧🇷 Data Aggregation - Banking - Retail (ofbancodobrasil_br_retail, ofitau_br_retail, ofnubank_br_retail, ofmercadopago_br_retail, ofsicredi_br_retail, ofsicoob_br_retail, ofsantander_br_retail, ofbancopan_br_retail, ofbtg_br_retail, ofcaixatem_br_retail, ofitaucard_br_retail, ofpicpay_br_retail).