Several institutions are having issues due to a global incident of AWS (N. Virginia). All payments flows may be degraded.

Incident Report for Belvo - Institutions

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 13:45 UTC

Investigating

We are currently investigating this issue.
Posted Oct 20, 2025 - 09:46 UTC
This incident affected: 🇧🇷 Payments - Retail (C6 (c6_retail:33984453-299d-4f8c-b8d2-53e33a957874), Mercado Pago (mercadopago_retail:4196f9e9-df64-4d03-b120-565204802d8b), PicPay (picpay_retail:22f2880c-05b5-4852-b00c-b7ba5aa6a612)).