banco_do_brasil_retail: The institution is experiencing issues updating payments

Incident Report for Belvo - Institutions

Resolved

This incident has been resolved.
Posted Mar 26, 2025 - 20:23 UTC

Update

We're experiencing timeout errors when querying institutions during Charges and Payment Intents updates.
Posted Mar 26, 2025 - 19:54 UTC

Investigating

We are currently investigating this issue.
Posted Mar 26, 2025 - 19:52 UTC
This incident affected: 🇧🇷 Payments - Retail (Banco do Brasil (banco_do_brasil_retail:7def383a-f956-4010-b934-a8bfe0ac7dbf)).