Our team has deployed a fix, and the Success Rate is back to >90%. We are closing this incident.
A small number of cases may still experience issues. Over the next few days, we will be rolling out additional technical improvements to further increase the Success Rate.
Posted Nov 22, 2025 - 16:03 UTC
Update
The IMSS platform continues to reject new email registrations. Until a fix is applied by IMSS, our team is actively assessing workaround strategies. Today we deployed new logic with positive results, increasing the success rate to about 70%. Resolving this issue remains our highest priority.
Posted Nov 21, 2025 - 23:26 UTC
Update
The IMSS platform is still unable to accept new registrations. Success rate is around 50-60%. While IMSS fixes this on their side, our team is currently developing a workaround.
Posted Nov 21, 2025 - 15:26 UTC
Update
The IMSS platform continues not allowing new registrations, so new CURP cannot be processed at this time, which results in an estimated success rate around 50-60%. While IMSS resolves this issue, our team is developing a workaround. We are working to implement it as soon as possible
Posted Nov 20, 2025 - 18:04 UTC
Update
The IMSS platform is still unable to accept new registrations. Success rate is around 50-60%. While IMSS fixes this on their side, our team is currently developing a workaround.
Posted Nov 19, 2025 - 16:55 UTC
Monitoring
The IMSS platform is still unable to accept new registrations. Success rate is around 50-60%. While IMSS fixes this on their side, our team is currently developing a workaround.
Posted Nov 18, 2025 - 14:17 UTC
This incident affected: 🇲🇽 Data Aggregation - Employment (imss_mx_employment).