santander_mx_retail: Link creation and existing links operations on institution are having a downtime

Incident Report for Belvo - Institutions

Resolved

This incident has been resolved.

Posted Aug 30, 2023 - 12:39 UTC

Update

We have managed to improve the success rate of the institution and we are now able to create links and collect data but success rate is still not adequate.

Posted Jul 24, 2023 - 12:25 UTC

Monitoring

We have identified the problem and launched a possible fix. Currently under observation.

Posted Apr 28, 2023 - 15:46 UTC

Investigating

We are currently investigating this issue.

Posted Mar 13, 2023 - 13:51 UTC