caixa_retail: Payments and Enrollment can't be created or updated

Incident Report for Belvo - Institutions

Resolved

This incident has been resolved.
Posted Nov 24, 2025 - 14:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 17, 2025 - 18:08 UTC

Identified

The issue has been identified, and the institution has been informed. We will continue to follow up to ensure it is resolved as soon as possible.
Posted Nov 17, 2025 - 17:33 UTC

Investigating

We are currently investigating this issue.
Posted Nov 17, 2025 - 10:00 UTC
This incident affected: 🇧🇷 Payments - Retail (Caixa (caixa_retail:1701f9d9-e8b3-4c88-ad2f-7fb4d32867d4)).