ofitau_br_retail and ofitau_br_busines: High error rates on Data Collection from the Institutions

Incident Report for Belvo - Institutions

Resolved

This incident has been resolved.
Posted Dec 11, 2025 - 15:11 UTC

Update

We are continuing to investigate this issue.
Posted Dec 09, 2025 - 16:38 UTC

Investigating

We are currently investigating this issue.
Posted Dec 09, 2025 - 14:20 UTC
This incident affected: 🇧🇷 Data Aggregation - Banking - Retail (ofitau_br_retail) and 🇧🇷 Data Aggregation - Banking - Business (ofitau_br_business).